The Survey group met today to hash out the appropriate questions needed to get the maximum benefit from the campus feedback. Information overload (ergo unnecessary useless data) is a common pitfall of projects this size. We hope our questions will give us the quantifiable, granular data needed to build a site suited to the specific needs of the Coppin Family.
Among the subjects considered were:
- An audience based set of questionnaires focused on Task Completion*
- Harnessing the information needs of those served by the pages we create
The final questions will be rolled out in a day or two, keep posted.
*Task Completion is a phrase you'll encounter several times here. It refers to the operation of a web page by purpose. Most individuals go to a site to do something, complete a task. Rarely do people read all the data on a website, but people seek out "hot zones" where their functionality is concentrated and perform the action they set out to do. Building a site with this in mind leads to better results.
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